Frequently
Asked Questions

Still need help? Email hello@dignitycoconuts.com for support.

FAQ's

About Our
Coconut Oil

Think raw honey or grass-fed butter—RAW CENTRIFUGE coconut oil is a game-changer! This spinning method keeps all the goodness, giving it a light taste and smell. It won’t overpower your food and feels silky smooth on your skin. It’s coconut oil at its best!

• Lauric Acid: 49.75%-50%

• Antioxidants: A whopping 4x more than your average coconut oil! Ours packs 4,377 μmol TE/100g compared to the usual 1,070 μmol TE/100g. That’s some serious goodness!
We’ve trained and funded 141 small-scale farmers to be Organic Certified, formed co-ops, and involved farmers in pricing. We’re going beyond Fair Trade, fighting modern-day slavery while building up communities.
Our Raw Coconut Oil is good for up to 2 years! Store it in a cool, shady spot and make sure the lid’s airtight. Fun fact: Some of our team members are using coconut oil that’s over 5 years old—still going strong!
FAQ's

Our
Products

Our all-natural lip balms are best within 2 years. Keep them cool and away from sunlight to avoid melting.
Dignity Made’s Raw Coconut Oil is USDA Certified Organic. Sustainability is our passion!
Our coconut oil is naturally vegan, but the certification is pending for our lip balms. And yes, it’s kosher too—just not certified anymore because of those pesky high fees.
Each jar is signed by one of our amazing workers in the Philippines. It’s our way of connecting you to the person whose hard work helped bring that jar to your kitchen.
We’ve got 101+ uses for coconut oil! Follow us on Facebook, Instagram, and TikTok for fresh ideas and fun tutorials.
FAQ's

Our
Model

Dignity Made is fighting against sex trafficking and copra slavery in Filipino communities. We’re using the power of business and community development to create jobs, teach skills, and go beyond fair trade. Our products take care of people and the planet.
FAQs

Our
Shipping

Orders placed by noon Central Time ship the next day.
Standard shipping takes 2-7 business days (or up to 10 for the West Coast).
For now, yes. But we’re working on international shipping!
Orders over $35 ship for FREE! For smaller orders, shipping starts at $4.95. No hidden handling fees here!
FAQs

I Need
Help

• Coupon code issues? Double-check the code’s expiry and make sure it’s applied at checkout.

•Payment options? We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, and more!

• Order confirmation? Once your order is placed, you’ll see a confirmation page and get an email with all the deets.
Please verify that the billing information you have entered is the same as the information that your bank has on file. If you enter billing information that varies from what your bank has on file, then your order will not go through.
After your order is submitted, you will be directed to an order confirmation page with your order number. If you've reached this page, we've received your order and we are either reviewing your payment information or your order is ready to be processed. You should also receive an e-mail confirmation shortly after your order is submitted to confirm that we received it. Once your order is shipped, you will receive an e-mail confirming shipment.
FAQs

Purchases
& Orders

Contact us with your name and order number. If it hasn’t shipped yet, we’ve got you covered.
Send unopened items within 60 days to:

DIGNITY COCONUTS
3500 Channahon Rd, Joliet, IL
60436 We’ll process your refund within 5-7 days.
If we receive your return within 60 days, we will refund your original payment method. Please allow 5-7 working days for us to process your refund.
Dignity Made coconut oil is available in over 1,000 stores across the U.S. Use our store locator to find us near you!